Who is responsible
IASIMO EOOD, 145 G. S. Rakovski Street, Sofia, Bulgaria. For privacy enquiries contact [email protected].
Information collected
The website collects contact and order details you submit, including name, company, email, phone, address and enquiry or order notes. Order records include the products and quantities requested. Server logs may contain IP addresses and request details needed for site operation and security.
Purpose and legal basis
Contact details are used to respond to enquiries and process order requests. These activities relate to steps requested before a contract or fulfilling a contract. Necessary security processing supports legitimate interests in protecting the service. Any further legal obligations or marketing processing must be assessed and documented by IASIMO.
Cookies and local storage
A necessary secure session cookie supports authentication and protection against forged requests. The basket is saved in your browser using local storage. Order confirmation details are stored temporarily in session storage. No advertising cookies or third-party analytics are installed by this implementation.
Storage and access
Orders are stored in the website’s database and are available to authorised administrators. Emails are transmitted through the company-configured SMTP provider. Hosting and email provider details, processing agreements and any international transfer safeguards must be confirmed by IASIMO.
Retention
Enquiries and orders should be kept only for the time necessary to deal with the request and meet applicable record-keeping obligations. IASIMO must set and publish its specific retention schedule before launch. Session records expire after eight hours. You can remove your basket by clearing browser storage.
Your rights
Depending on the circumstances, you may request access, correction, erasure, restriction, portability or object to processing. Contact [email protected] to make a request. You may also raise concerns with the Bulgarian Commission for Personal Data Protection.
Third-party services
The contact page links to Google Maps; the external service’s policy applies when you open that link. Configured hosting and email services process information needed to operate this site. No payment card data is collected.
Changes
This policy must be updated when data processing, hosting, analytics or other services change.